The UCN – Moderators program was created to support our ever-growing communities on Discord and Telegram. A few Uplanders have chosen to step up and act as moderators to help make our community as successful as possible. Each moderator is held to a high standard, and is often a community hero who goes above and beyond to help new players, answer user questions, and help contribute to an overall positive vibe.
Acceptance into the Moderators program will involve an application and vetting process to ensure certain requirements are met.
Here’s what we expect of moderators:
Uplander status and active player for a minimum of three months.
To already have been active in the Upland community for at least two months.
Examples (via screenshots) of proactive help/answers and the helping of players with issues like onboarding and general questions.
Contribute to the community conversation in a positive, constructive way.
Help quickly remove spammers from the community. (note: moderators will only have the ability to temporarily kick players, not to ban them. If a player has been kicked by a moderator, they must report this to an Upland team member along with a short justification for their action.)
Be able to ensure availability as a moderator during specific time commitments.
Be able to communicate with the Upland team in English
While most of our moderators are English speakers, many are also multilingual. We have English, French, German, Spanish, and Mandarin represented in our cohort of moderators.
Feel like the Moderators program is right for you? Read more about the program here and follow this link in order to apply.