Support & Bug Reports

Stuck on something? Found a bug? Need to recover an account? Here's where to go.

Support channels

• In-app support. Settings → Support inside the app.
• Email. [email protected]
• Discord. Live community help and moderators in the #support channels.

What to include in a support ticket

• Your in-game name (IGN) and account email.
• The device and version you're using.
• Steps to reproduce the issue.
• Screenshots or screen recordings if possible.
• The transaction ID (if it's a marketplace or store issue).